Rustical Travel
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PRIVACY POLICY

of Rustical Travel

Data controller

Rustical Travel with CIF: 50.858.286-L

Postal address: Ctra. Villaverde a Vallecas km.3.5 Ofic. 104. 28053. Madrid.

T: +34 91 3013086. E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Data Protection Officer

Datasur Protección de Datos, S.L.

T: +34 958 958230. E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. Chat: https://www.data-sur.com/

Purpose

In rusticaltravel.com we treat the information you provide us according to the General Data Protection Regulation and Organic Law on Protection of Personal Data and Guarantee of Digital Rights, in order to manage the services or products that we provide or demand from us through the website. All the requested data (name, e-mail, and those included in the query) are strictly necessary for the management of the queries made, including the existence of possible automated decisions, not elaborating profiles in any case.

Storage

Your personal data will be stored in the Registry of Treatment Activities: Web Contact Forms and/or Reservation and/or Consultation and/or newsletter. The purpose of said treatment is the management of the queries received through the web contact forms by the users.

Preservation

The data provided will be kept for the time necessary to process and answer the query, fulfilling the purpose for which it is collected or for the years necessary to comply with legal obligations.

Communication and International Transfer

The data will not be transferred to third parties except in cases where there is a legal obligation and for the provision of the services offered, so it must be done and international data transfers are not foreseen.

Legitimation

The treatment of your data is legitimized through the express consent of the interested party, who voluntarily submits them through the form through a clear affirmative action.

Age

Users under the age of 14 need the consent of their parents, guardians, or legal representatives to carry out the consultation through the form. The user acknowledges being over 14 years of age or having the corresponding consent of their parents, guardians, or legal representatives to formulate the query.

Rights

You have the right to obtain confirmation on whether at Rustical Travel. We are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary, as well as the right to limitation or opposition to its processing, portability of your data and withdraw the accepted consent to the processing of your data and even file a claim with the Spanish Agency for Data Protection (https://www.aepd.es/).

Commercial Communications

Regarding commercial communications, Rustical Travel undertakes NOT TO SEND COMMERCIAL COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in accordance with the provisions of Law 34/2002 on Information Society and Electronic Commerce Services. All the information sent to the User of the Rustical Travel portal will not be considered as commercial communication. Provided that its purpose is to maintain the existing contractual relationship between the user and Rustical Travel, as well as the performance of the information, training and other activities related to the service that the client/user may contract with the Entity.

Rustical Travel hereby undertakes NOT TO MAKE MISLEADING ADVERTISING. For these purposes, therefore, formal, or numerical errors that may be found throughout the content of the different sections of the Rustical Travel website, produced as a consequence of maintenance and / or will not be considered as misleading advertising. incomplete or faulty update of the information contained in these sections. Rustical Travel, as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.

Last update: 09/06/2023

Rustical Travel Privacy & Data Protection Policy

We are very conscious and respectful of your right to privacy.

In order to process your booking and to ensure that your holiday arrangements run smoothly and meet your requirements, we must, of course, use the information you provide such as name, contact details, special requirements etc. But we take full responsibility for ensuring that proper security measures are in place to protect your information.

We must pass the information on to the relevant suppliers of your holiday arrangements such as property managers, keyholder-caretakers and related service providers. The information may also be supplied to public authorities such as customs/immigration if required by them, in accordance with the law.

If we cannot pass this information to the relevant suppliers, we cannot administer your booking or arrange the holiday. In making this booking, you consent to this information being passed on to the relevant persons.

We will not pass on any personal information to any individual or organization not responsible for part of your holiday arrangements. This also applies to any sensitive information that you provide, such as details of any disabilities, or dietary/religious requirements.

We don’t like spam ourselves and we restrict our own promotional mailings to two typically non-aggressive instances:

  1. When a new user actively requests that we send details of special offers, or similar.
  2. Occasional promotional mailings to former clients that they can opt out of at any time.

Otherwise, we never use your  personal information for any purpose other than arranging your holiday booking.

You are entitled to a copy of your information held by us. If you would like to see this, please ask us. (We may make a small charge for providing this to you).
Your data controller is: Rustical Travel

If you need personal assistance, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Use of cookies

Like most businesses these days, we use cookies to track the number of browser visits to our website and help us learn from visitor behaviour. Our analysis of this information does not identify you as the user so that your privacy is safeguarded.